Return Policy

We accept returns for both defective and non-defective products within 14 days of delivery

To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must also be in the original packaging.

📦 Defective products must be reported within 48 hours of delivery with clear photos.

🚚 Return shipping costs are the responsibility of the customer unless the item is faulty.

To request a return, please contact us at:
📧 sales@mcpack.com.au

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.